Track Order
Stay informed about your order status. Enter your order number and email to track every step of your FernivaDesign purchase.
Order Tracking
| Order # | Date | Item | Status | Tracking # |
|---|---|---|---|---|
| FD12345 | Mar 20, 2026 | Blooming Pear Handcrafted Candle | Shipped | 1Z999AA10123456784 |
| FD12346 | Mar 21, 2026 | Lunar Ambience Candle Decor | Processing | N/A |
| FD12347 | Mar 22, 2026 | Oakwood Essence Candle | Delivered | 1Z999AA10123456785 |
| FD12348 | Mar 23, 2026 | Eucalyptus Natural Aroma Candle | Shipped | 1Z999AA10123456786 |
Order Updates & Notifications
You will receive email updates when your order is confirmed, processed, shipped, and delivered. Tracking information is provided for every shipment, including international orders.
For questions about delays or lost packages, contact support@elaroliving.shop with your order number. Our team provides prompt assistance for any shipping inquiries.
How long does shipping take?
Domestic shipping: 3-7 business days. International: 7-21 business days depending on customs.
Can I modify my order after placing it?
Orders can only be modified within 24 hours of placement. Contact support immediately for changes.
What if my package is lost?
Contact us promptly with your order number. We will investigate and provide replacement or refund as necessary.
Do you offer expedited shipping?
Yes, select expedited shipping during checkout for faster delivery within 1-3 business days for domestic orders.